See a company's bank accounts and transactions
See a company's bank and card accounts from Jaz, connect its bank, read balances and posted transactions, and export them. For firms in the United States.
In this guide
Accounts lists a company's bank and card accounts as they are set up in Jaz, each with its balance in Jaz. When you connect the company's bank, each of its accounts is matched with its Jaz account, so you see the bank's own balance beside the Jaz balance. Transactions shows every posted transaction from the connected banks. They are for firms in the United States, and appear once bank data is turned on for your firm.
Mendiola reads the accounts from Jaz and the balances and transactions from the bank. It does not change anything in Jaz or at the bank, and it does not write these transactions into Jaz.
Connect a bank
Only an admin can connect a bank.
- Open the company, then Accounts.
- Select Connect a bank. Choose the day to Bring in transactions from. It starts 24 months back, the earliest it can be, and can be any day up to today, in the company's own time zone. If the company's earlier transactions are already in Jaz, choose the day after the last one.
- Select Continue. Plaid opens: choose the bank and sign in there. Mendiola never sees the bank password.
- When Plaid closes, the bank's accounts and its posted transactions from that day on arrive within a few minutes. Reload the page to see them.
Transactions dated before the day you chose are not brought in. The day is fixed when the bank is connected: to bring in earlier transactions later, the bank must be disconnected and connected again with an earlier day.
The buttons on an account's card
On each card that shows a connected bank account, an admin sees a row of small icon buttons beside View transactions. Point at one, or move to it with the Tab key, to see what it does:
- Add or remove accounts at the bank (a plus in a circle): choose which of the bank's accounts are brought in. See below.
- Transactions from a day · Change (a calendar): the day the bank's transactions start, and a way to change it. See below.
- Change the Jaz account matched (two arrows): choose the Jaz account this bank account is matched with, or Not matched. See below.
- Disconnect the bank (a broken link, in red): see below.
Members see none of these buttons. A button that cannot be used is not shown: Add or remove accounts while the bank needs reconnecting, for example, and on an archived company only Disconnect is offered.
Add or remove accounts
Each bank is connected once per company, with as many of its accounts as you choose. To bring in another account of a bank that is already connected (a savings account beside the checking account, for example), do not connect the bank again: Mendiola refuses a second connection to the same bank and says so.
- Open the company, then Accounts.
- On the card of any of the bank's accounts, select Add or remove accounts at the bank. Only an admin sees it, and only while the bank is connected; if the bank needs reconnecting, select Reconnect first.
- Plaid opens: tick the accounts to bring in, untick the ones to stop.
- When Plaid closes, the page says what was added or removed. An added account shows its own card, and its transactions from the connection's start date arrive within a few minutes. Reload the page to see them.
A removed account leaves Accounts, Transactions, the totals and the exports. Its transactions are kept, not deleted: tick it again and it comes back with them. An account leaves these pages only when you untick it: one the bank stops sharing on its own stays listed. A match an admin made (or removed) with a Jaz account is kept while the account is unticked; meanwhile another account may be matched with that Jaz account, and then the account comes back unmatched. A match Mendiola made by itself ends when the account is unticked. The connection's start date does not change. Each change is in the company's activity log.
When the bank tells Mendiola it has accounts not brought in yet, an admin sees "New accounts at" the bank at the top of the company's Accounts page, with Add them, which opens Add or remove accounts for that bank.
Change the transactions start date
An admin can select the calendar button on any card of the bank's accounts ("Transactions from" the day "· Change") to show its transactions from a later day, for example once the earlier ones have been entered in Jaz another way. Transactions before the new day are hidden from Accounts, Transactions and the exports, not deleted, and show again if the day is moved back. The day can move back only as far as the day chosen when the bank was connected, and no later than today. Each change is in the company's activity log.
Match a bank account with its Jaz account
When the last four digits of a bank account appear in the name of exactly one Jaz account in the same currency (for example "Chase Checking - 1234"), Mendiola matches the two by itself. It looks at the name only, never the account code, since a code such as 1010 can be the same four digits by chance. The Jaz account's card then shows At the bank beside In Jaz.
A bank account Mendiola cannot match is listed under Connected, not matched to a Jaz account. An admin selects Change the Jaz account matched on its card and picks the Jaz account, or, on a Jaz account that shows Not connected, picks the bank account in Match a connected account. The same button on a matched card moves the match to another Jaz account, or ends it with Not matched. The list offers only Jaz accounts no other bank account is matched with. Mendiola never changes a match an admin made, or one an admin ended. Each match an admin makes or removes is in the company's activity log.
Read balances and transactions
- Accounts in a company shows a card for each of its Jaz bank and card accounts with its balance In Jaz. A matched account wears a small link mark beside its name; point at it to see the bank, when it was connected and by whom, and whether it needs reconnecting, and also shows its balance At the bank, when it was last read, and a link to its transactions; an account with no bank says Not connected. A credit card's balance at the bank is what is owed, so it is shown with a minus.
- The first time a company's Accounts is opened, its accounts are read from Jaz: reload the page after a minute. If Jaz cannot be read, or the company has no Jaz key, the page says so.
- Accounts in the main menu lists every active company you can open: the total In Jaz across them, and beside it the total At the bank with how many accounts are connected. Balances in different currencies are never added together, and a company with a balance not read yet is left out of a total until it is read.
- Transactions lists posted transactions, newest first, each matched account named by its Jaz account. Search by description or payee, pick companies or accounts, choose a period, or show only Money in or Money out. Pending transactions are not shown: they appear once the bank posts them.
- Export CSV downloads what the page shows. On Transactions, it follows your filters and holds every matching transaction, not only the page you are on. If new transactions arrive while the file is being prepared, you are asked to export again rather than given a file with a line missing.
Anyone who can open the company can read these pages and select Refresh, which reads the accounts from Jaz and asks the banks for new balances and transactions, at most once every five minutes. It works before any bank is connected.
When a bank needs reconnecting
Banks sometimes ask for a new sign-in. The company's Accounts page then shows Needs reconnecting at its top and on the bank's cards, and no new transactions arrive from that bank. An admin selects Reconnect at the top of the page and signs in again. Nothing already shown is lost.
Disconnect a bank
An admin can select Disconnect (the red broken-link button) on the card of any of the bank's accounts. Mendiola stops reading that bank, gives up its access to it, and takes its balances and transactions off these pages; its Jaz accounts stay listed as Not connected. To see them again, connect the bank again.
Disconnecting ends the whole connection, every account of that bank, not only the one on the card. So Mendiola asks first, naming the bank and listing each account it brings in. To stop only one of the bank's accounts, select Remove only this account in that question: it opens Add or remove accounts for the bank (see above), where you untick it.
Archived companies
An archived company keeps its banks connected until an admin disconnects them, so disconnect a company's banks when you no longer need them. Its own Accounts and Transactions pages can still be read and exported, and Disconnect stays available there, but it cannot be refreshed or connected to a new bank. Its accounts and transactions are not listed in the main menu's Accounts and Transactions.